Most questions can be solved by simply e-mailing us your questions and we will respond with an answer within 24 hours of your inquiry. Below you will find information about sending your e-files.
How Do I Send An E-File
To send your e-file of a project that we will be working with, you must send it as an "attachment". Do not make it a part of your e-mail message. You will find this tab at the bottom of the "e-mail" screen. We accept only these file formats: PDF, TIFF, JPEG (for photos only), AI, EPS, Photo Shop (PSD,PDD), Windows Metafile (WMF), Microsoft Publisher, as a complete document only (PUB) and Corel (CDR).
We do not accept any file created on "Word Pad" , "Printshop" , "PrintMaster" , "Word Perfect" or Logo Creating Software.
Download or copied web page photos reproduce very poor results and may not meet your expectations. If you have any questions about file formats please contact our office.
File Formatting / Conversion Of Your Files
Each order for the price quoted, includes
File Formatting / Coversion
of your files. This covers the initial file conversion into a production ready format assuming customers files have no identifiable errors or issues. Within this charge we will assist you FREE of charge with 15 min of time on how to correct those errors or issues. After 15 min of FREE assisted time we will bill at the rate of $60.00 per hour in 15 minute increments of time for further assistance involving your project to meet the required objectives. We will also at this time inform you of a rate for creating the complete project within professional production guidelines based on your concept idea. In this way we can save you both additional time and frustration and turn your project into a product meeting your expectations.
If you have further questions please contact our office.
Always Proof Read Your Own Work!
We DO NOT Proof Read Customers Production Files
 | ||||||
Web Site Designed & Hosted By Riverside Printing & Signs - Copyright 2018
